HedgeLion

Pomade Shop - ☆Tame Your Mane☆

Top Questions

PAYMENT

HOW DO I PAY FOR MY ORDER?

HedgeLion gladly accepts PayPal, major credit/debit cards, such as Visa, MasterCard, AmericanExpress, DISCOVER and JCB.

ORDERING

CAN I MAKE CHANGES TO MY ORDER?

No. Unfortunately, we start to process your order as soon as we receive it, and therefore cannot cancel or change your order. If you change your mind after placing your order, you may return any items that comply with our Return Policy and are in saleable condition for a refund to the original form of payment within 30 days.

WHAT HAPPENS IF I NOTICE THAT MY PERSONAL DETAILS ARE INCORRECT AFTER I HAVE PLACED MY ORDER?

If you notice your personal details are incorrect once you have placed your order, please contact our customer service team at [email protected]

CAN I ORDER FROM WWW.HEDGELION.COM AND DELIVER TO ME?

Not at this time. However We are located in San Francisco, so we will deliver to you if you are livening in Bay area.

WHAT HAPPENS IF AN ITEM IN MY ORDER IS NOT AVAILABLE?

If an item you have ordered is unavailable, you will receive an email or phone call from our customer service team.

HOW DO I KNOW IF MY ORDER WAS RECEIVED?

When you place an order you will receive an email from us. The order acknowledgement will contain your order number and order details. Please note that this is only to acknowledge that your order has been received and is not confirmation that your purchase has been made. When your goods have been sent to you, your card will be charged and we will send you a delivery confirmation email, including delivery details and tracking information.

HOW LONG CAN I KEEP ITEMS IN MY CART?

Products in your shopping cart will be cleared when your session expires. Unfortunately, if the order is not confirmed within one hour of the item being placed into the cart, we cannot guarantee the item(s) will still be available when the order is placed.

CAN I ORDER OVER THE PHONE?

If you have iPhone, please download our app.

https://itunes.apple.com/us/app/hedgelion-mobile-shop/id827618759?mt=8